shut up and listen
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Description Ebook: For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top. For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success. Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible. When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says: “You might think you know what you’re doing, but I’m going to show you what you don’t know.” Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today: Be the Bull No Spare Customers Change, Change, Change Know Your Numbers Follow the 95/5 Rule Take No Out of Your Vocabulary A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.
Description Ebook: * The first collaboration between two of the UK's top communicators
Description Ebook: Tackles the nuts and bolts of communication at work in a no-nonsense way with startling honesty and practical tips. The authors' views are supported by comment from an impressive line up of experts whose communication strategies drive a range of successful organizations. For all those who struggle to make themselves heard in the business world
Description Ebook: Based on his experiences as a patient, physician, and educator, Dr. Stephen Goldman helps bridge the communication gap between doctors and patients. Filled with both heartfelt personal stories and practical advice, Dr. Goldman offers overwhelmed physicians real-world understanding of the problems they face taking care of patients, and advice on how they can learn to meet patients "where they are." In talking to physicians, he also demonstrates how patients can get through to their doctor in order to be "heard" and taken seriously. Shut Up and Listen! shares the perspectives of both doctors and patients, providing profound insight, useful ideas, and helpful strategies to help physicians and patients find a better way to understand each other and meet their health-care goals. This book is for everyone!
Description Ebook: A practicing clinical psychologist for children and adolescents, Anthony Wolf, author of the phenomenal bestseller Get Out Of My Life, But First Can You Drive Me and Cheryl to the Mall? (“I love this book!” —Parenting Magazine) returns with another wise, funny, and eminently practical guide to raising and understanding teenagers. I’d Listen to My Parents If They’d Just Shut Up offers frustrated moms and dads humorous, dialog-based advice and techniques for what to say and not to say when parenting teens today.
Description Ebook: God wants His children to wake up, stand up and grow up! This book contains poems covering various life experiences that affect God's children. God wants us to behave responsibly, put away selfishness and make it our urgent business to save souls. I've included my personal account of how I kept resisting God and finally ended up painting myself into a corner. My aim is to encourage others who have not yet started a relationship with Christ, to get to know Him. When we try to live life without Him, we will never, ever experience true peace. In recent years I found myself thinking more deeply about God and I wanted Him to tell me what He expects from His children, so I asked Him. Well, imagine being woken in the early hours one Saturday morning with the poem 'Shut Up, Sit Down and Listen!' in my head. I picked up the note pad beside my bed, I held the pencil, but I was not the writer. "Rescue others by snatching them from the flames of judgment.” – Jude One
Description Ebook: “You forgot to buy milk!” “You never said anything about milk.” “Yes, I definitely did. You never listen.” “I do too listen. You never said milk.” “No, I did say milk. You just don’t listen.” We’ve all been in situations like this one–when a loved one unintentionally provokes a confrontation. What do we do? We stand our ground, push our point, and underscore our reasons. We do it because we know we’re right. What is it, deep inside our being, that refuses to budge, to give in, or to shut up before we’re embroiled in a fight we don’t want? Meet your baby self. According to Dr. Anthony Wolf, this childish personality comes out at home, at work, and in social settings–with spouses, significant others, colleagues, and even friends. The baby self doesn’t know when to back down, it doesn’t compromise, and it can lead you to make rash and, usually, wrong decisions. In this humorous, helpful, and eye-opening guide, you’ll learn how to deal with your baby self when it wreaks havoc on your life. Dr. Wolf provides alternate ways of responding to others when your baby self is ready to scream: It’s not fair! It’s not my fault! You are wrong! He offers ways to avoid the traps that sabotage all relationships, helps us recognize the false reasons we trick ourselves into thinking we are right, and teaches us how to let our mature side do the talking. With scores of examples of how innocent day-to-day conversations can erupt into conflagrations, Dr. Wolf shows you how to disengage fast and easily. The result? Peace, positive dialogue, and happier relationships all around–even if deep down you know you are right! From the Hardcover edition.
Description Ebook: Hey, manager: please shut up already! Too many new managers, often promoted from the best of the front-line workers, lack the basic ability to interact effectively—speaking when they should be listening, and listening... well, not much. And when it comes to more advanced skills like improving worker performance, maximizing productivity, handling customers, and driving real success with their products, all bets are off. With no real background or training in management skills, today’s managers—even with experience—too often struggle to engage with their teams, maximize performance, and achieve great results. Here’s the newer manager’s greatest ally: a quick-start guide that rapidly and accessibly covers the essential skills that good managers need to lead their teams effectively. Building on the simplest possible foundation—Shut Up and Listen!—this guide collects over 250 hints, tips, and tricks developed by an experienced manager and leader over more than a quarter century of technical management. Take your management career from zero to sixty—or discover how to lead your team to the next level—with one quick and easy read.
Description Ebook: In 2003, Brad Warner blew the top off the Buddhist book world with his irreverent autobiography/manifesto, Hardcore Zen: Punk Rock, Monster Movies, and the Truth about Reality. Now in his second book, Sit Down and Shut Up, Brad tackles one of the great works of Zen literature, the Shobogenzo, by thirteenth-century Zen master Dogen. Illuminating Dogen’s enigmatic teachings in plain language, Brad intertwines musings on sex, meditation, death, God, sin, and happiness with an exploration of the punk rock ethos. In chapters such as “Evil Is Stupid,” “Kill Your Anger,” and “Enlightenment Is for Sissies,” Brad melds the antiauthoritarianism of punk with that of Zen, mixing in a travelogue of his triumphant return to Ohio to play in a reunion concert of Akron punk bands. For those drawn to Buddhist teachings but scared off by their stiff austerity, Brad writes with a sharp smack of truth, in teachings and stories that cut to the heart of reality.
Description Ebook: In Laughing and Learning, leadership consultant and university professor Peter M. Jonas explores the ways in which humor can enhance the learning environment. Drawing upon empirical research and brain-based concepts, Jonas presents a theoretical model of humor, along with practical examples for use in schools and classrooms. Jonas demonstrates that humor is a natural and fundamental activity that teachers and administrators need to utilize properly to maximize their effectiveness.